Am I required to enroll in MySBCERS?
Enrolling in MySBCERS is optional. Whether or not you enroll, you will still receive your monthly Advice of Deposit by mail, but we do encourage that you move to an electronic only distribution.
However, if you do enroll in MySBCERS, you will be able to:
For additional information or assistance during weekday business hours, please call (877) 568-2940 or send us an email.
What is an Enrollment Personal Identification Number (PIN) and how do I receive one?
The Enrollment Personal Identification Number (PIN) is required during MySBCERS online enrollment process – only done once when first enrolling, after enrolled 2 factor authentication will be used.
Use of the PIN provides an extra layer of precaution against fraudulent enrollment. SBCERS takes the security of your data very seriously and although it may seem burdensome, it is an additional layer of security to protect your information.
The Enrollment PIN is a randomly generated string of letters and numbers. It is issued with an expiration date and must be supplied in conjunction with MySBCERS existing enrollment identification criteria (SSN, Last Name, Birth Date, Home Zip Code and Country) to successfully sign up for a MySBCERS account.
There are various methods provided for members and benefit recipients to request and/or be notified of their assigned PIN, including:
What Is Two-Factor Authentication (2FA)?
Two-factor authentication (2FA) is a second layer of security to protect an account or system. Users must go through two layers of security before being granted access to an account or system. 2FA increases the safety of online accounts by requiring two types of information from the user, such as a password or PIN, an email account, an ATM card or fingerprint, before the user can log in. The first factor is the password; the second factor is the additional item.
How to select what forms to receive electronically?
Click on your name in the top right corner and choose “Settings”. There you will see your default e-Delivery settings. You can switch each section on or off:
- Member Statements
- Direct Deposit Receipts
- Tax Forms
- All Other Correspondence
You will be alerted via email when they are available to be viewed online.
From time to time, you may still receive some communications in the mail regardless of your preference.