What is an Enrollment Personal Identification Number (PIN) and how do I receive one?
The Enrollment Personal Identification Number (PIN) is required during MySBCERS online enrollment process – only done once when first enrolling, after enrolled 2 factor authentication will be used.
Use of the PIN provides an extra layer of precaution against fraudulent enrollment. SBCERS takes the security of your data very seriously and although it may seem burdensome, it is an additional layer of security to protect your information.
The Enrollment PIN is a randomly generated string of letters and numbers. It is issued with an expiration date and must be supplied in conjunction with MySBCERS existing enrollment identification criteria (SSN, Last Name, Birth Date, Home Zip Code and Country) to successfully sign up for a MySBCERS account.
There are various methods provided for members and benefit recipients to request and/or be notified of their assigned PIN, including:
- A link on the MySBCERS Enrollment page allowing a PIN request to be submitted and processed for an enrollee who is in need of a PIN. The PIN will then be sent via US Postal Mail to the address on file.
- An Enrollment PIN can be generated by a SBCERS Member Services Representative and distributed to the member after verification of identity.